Virgin Casino Online Review

What To Know About Virgin Casino: A Review for NJ Online Players

Virgin Casino is a well-known brand from the UK, and in 2018, they opened up to the US market, debuting to New Jersey players. Virgin Casino’s land-based partner is the well-known Tropicana in Atlantic City. Tropicana online casino and Virgin are sister sites produced by Gamesys. Their website has plenty of great features and is a great place for both newbies and seasoned players to gamble away online.

Virgin Casino Online NJ is simple and has a little over 200 games for players to choose from. This means that they don’t have an overabundance of stimulating products, but that makes it easier to find a favorite and get good at it! Players who are looking for quality slots will appreciate Virgin’s selection, as they have some titles you can’t find anywhere else. Finally, they have a lot of games that other brands tend to look over, like craps, Hi-Lo, Pai Gow Poker, bingo, and keno.

U.S. players should also note that Virgin has yet to debut a live casino feature for their NJ online players. While they have well-known live games and features on their UK-counterpart website, they still haven’t transferred that overseas… although they may soon, so keep an eye out!

What to Know About Virgin Live Casino Games

Unfortunately, Virgin Casino doesn’t currently offer live dealer games to U.S. players. Keep an eye out though, they definitely have this feature overseas and will likely make it available in the states soon. Keep checking back for updates!

Facts about Virgin Casino
Dualplay: No

Deals, Details, and Virgin Casino Basics

Company Name Gamesys Group PLC
Year Established 2003
Land-Based Partner Tropicana Atlantic City Casino & Resort
Languages English
Country of Operation Gibraltar, United Kingdom
License & Regulation Info NJIP #13005
Sponsorship Partners N/A
Game Providers Gamesys, NetEnt, IGT (WagerWorks), WMS, High5Games, Hasbro
How Many Games 200+
Games & Products Slots, Blackjack, Video Poker, Roulette, Deal or No Deal, Craps, Keno, Pai Gow Poker, Hi-Lo
Live Casino Categories None
Payment methods Visa, Mastercard, Neteller, Online Bank Transfer (ACH), Skrill, Cash at cage, PayNearMe
Currencies USD
Processing Fee None
Withdrawal Times 2-7 days
Withdrawal Limit $5,000
Minimum Withdrawal $20
Minimum Deposit $10
Maximum Deposit N/A
Live Bonuses Available No
Welcome Bonus No
Deposit Bonus Receive up to $100 covering losses
Bonus Wagering Requirements Lose 90% of your initial deposit within 7 days
Live Chat 24/7 Yes
Phone Number 844-737-7616
Email Address [email protected] 
Customer support languages English
Restricted Countries N/A


The Editor’s Virgin Casino Review

Virgin Online Casino online isn’t as grandiose as some other NJ sites, but it does have some merits.

👍 The Good:

The games they have here are of great quality and come from well-reputed providers. The website is easy to navigate, and deposits and withdrawals are simple procedures. They have a huge variety of slots, as well as games like bingo, keno, hi-lo, and Pai Gow poker, which aren’t available everywhere.

  • Plenty of various promotions
  • Tons of slots games
  • Uncommon games like keno, craps, and hi-lo
  • Both high and low-stakes tables
  • Easy-to-Use website
  • 24/7 live chat customer service

👎 The Bad:

The downside to Virgin Casino is that they aren’t as flashy as many other NJ establishments – which means their graphics, website layout, and overall presentation isn’t as engaging. Though their games are high-quality, there’s a short list to choose from, so if you like variety, this may not be the betting house for you. Also, Virgin doesn’t have live casino games up just yet. In the UK and throughout Europe, Virgin is known for having an excellent selection of live games, so it’s disappointing that they haven’t provided this feature for their US base.

  • Website layout is lacking
  • Only 240 games
  • No live casino games

Live Casino

Virgin Casino NJ doesn’t have live games available yet.

The Verdict

Overall, Virgin Casino is about average for New Jersey players. Newbies who want lots of slots and table games will feel at home here. However, having no live casino games is a genuine downer. There’s a lot left to be desired here. But, they do have good bonus offers and the games they do have are good quality.

Our Review Process provides authentic casino reviews with quality, current information to help our reader make the best possible decisions when it comes to online gambling in the U.S. While we focus on live casino, our goal is to promote ALL high-quality online casino entertainment through honest evaluations.

All of our reviews adhere to a strict checklist of 10 items that we thought are most important to our readers.

Our opinions are our own (we don’t get paid to promote!).

This is our score sheet for Virgin NJ online casino:

  • Licensing & Oversight Score: 5
  • Security & Trust: 5
  • Bonuses & Promotional Offers: 5
  • Banking Methods: 5
  • Variety of Payment Methods: 5
  • Technology & Game Availability: 3
  • Live Casino Quality: 0
  • Layout & Graphics: 2
  • Mobile Capability: 2
  • Customer Service: 5

Overall Grade: 3.5/5


Frequently Answered Questions – FAQ

Everyone has questions before they commit to. We try to answer the most common questions new players have about Virgin casino online.

Q: Is Virgin Casino online a scam?

A: No! You can gamble legally on Virgin’s website as long as you’re an NJ resident. They’re a licensed organization with a physical counterpart in Atlantic City. All licensed internet casinos are overseen by their state’s governing body, in this case, the New Jersey Gaming Commission. The commission is made up of experts and those experienced in the field. They regularly test all licensed entities for fairness, security, and response to customer service inquiries. So you can feel safe signing up and playing games on Virgin.

Q: Is Virgin Casino legal for U.S. players?

A: Virgin is only legal for U.S. players in NJ. Unfortunately, not all states have legalized internet gambling just yet, and you must prove your address before making a deposit and playing any games.

Q: What’s the sign-up process?

A: The sign-up process is super simple. Here’s a walk through:

  1. Hit the sign-up button
  2. Create a username and password
  3. Confirm the last 4 digits of your SS number
  4. Enter your address
  5. Click “next”
  6. Confirm your email address by opening the link sent to your email
  7. You’re ready to make a deposit!

Anywhere you gamble online, you will be asked to confirm your identity at sign-up. You will have to provide the last 4 of your social security number and your address to create an account. In order to make a deposit, you will be prompted to submit documents for identity verification. This is done to protect both you and the casino. They want to make sure they’re following the law by not accepting players from outside the region. Virgin has all the necessary security precautions to make sure that your most private information is safe.

Q: Why Doesn’t Virgin Casino Have Live Games?

A: Unfortunately, Virgin online casino NJ hasn’t debuted any live features yet – which can be disappointing for many fans. They do offer live games on their UK website, which means they’ll likely bring this feature to their NJ site soon. We’re keeping an eye out, and will announce a live casino launch as soon as it happens! Until then, if you want to play live games, try 888 Casino or Golden Nugget, both available in NJ.

Q: How do I make deposits and withdrawals?

A: You will be prompted to make a deposit as soon as you’re done signing up. If this is your initial deposit, you will be asked to submit documents for identity verification, like photo identification and a bank statement with your address. Once your documents have been submitted and approved, you can then make a deposit.

To make the actual deposit, press the “deposit” button available on the top-left corner. From there, you can choose the appropriate method that you would like to use. Follow the prompts to complete the deposit. Once your deposit is approved, you should see the amount of money in your bankroll in the top-left corner.

To withdraw your funds, go to “My Account” and choose “Withdraw” from the menu options. You can choose to update your bank account info or make a withdrawal. Choose the amount you want placed back into your account, and simply wait for it to process. It may take a few days for your transfer to go through. You can also withdraw funds directly at Tropicana Casino in Atlantic City from the cashier’s cage.

Q: How old do I have to be to register at Virgin?

A: You must be at least 21 years of age to play at any casino in New Jersey. You must submit documents that prove your age before you can play.

Q: What are their most popular games?

A: Virgin NJ online casino is known for their slots! If you’re a fan of fun, interactive slot games, give Virgin a try. They have plenty of titles not available anywhere else, like Secrets of the Phoenix. They have plenty of other popular games including several varieties of video poker, blackjack, and roulette.

Virgin Casino Promo Code & Bonus Offer Review

Virgin doesn’t offer a traditional welcome or sign-up promo code, where you get a certain amount of cash for completing registration or making an initial deposit. What they do have for brand new customers is a cashback promotion that covers up to $100 of losses on your initial deposit. They’ve also got lots of moving promotions. Some are available for a few days while others are up for a few months. They regularly send bonus codes through emails for current customers to take advantage of, and they’ve got a great loyalty system as well, known as V Points.

Overall, we feel that Virgin’s promotional value is substantial. They’re not burdened by these large promised bonuses and a ton of wagering requirements, instead, their casino promo offers are mostly geared towards getting players to wager. They give out tons of “cash” bonuses that are only redeemable for wagering, free spins and turns by playing daily featured games, and plenty of sweepstakes and jackpots that players are automatically entered into your account when you wager a certain amount.

Virgin Casino Online Bonus Highlights

  • Cash Back bonus money for new players
  • Refer a friend bonus
  • Bonuses on featured games
  • Excellent VIP program

Virgin online casino is actually great for those of you who prefer not to deal with bonuses or wagering requirements. Since there’s no automatic sign-up or deposit bonus, you can pick and choose which promos you want to take advantage of.

Bonus Type Availability Amount Bonus/ Promo Code Wagering Requirements
Live Casino No
No-Deposit No
Deposit Yes Up to $100 cash back bonus money on losses from initial deposit No casino promo code necessary Players will receive cash back bonus promo if their net loss exceeds 90% of their first deposit within 7 calendar days
Loyalty – V Points Yes V points include ongoing VIP bonuses, special offers, exclusive promotions, and cash back points applied to V points account No casino promo code, sign up for V points from “My Account” N/A
Daily Deals Yes Check site for current info Varies with promotion
Refer a Friend Yes $50 bonus money for you, $10 for your friend No casino promo code, select “referred by friend” when signing up All bonus cash must be played online, is not redeemable for cash, and must be used within 30 days


Bonus Terms and Conditions

Virgin online casino has certain rules and stipulations on their casino bonus. You should always read rules and terms before claiming any casino promo code online. Virgin’s bonus terms and conditions are actually better than standard – because they don’t have any huge bonus offers, they actually have less rules.

Virgin’s top promotion for new players is their cash back offer, which has certain terms on it:

  • To participate in the promotions, the minimum deposit is $10
  • Players will receive “cash back” if their net loss exceeds 90% of their first deposit
  • The initial deposit funds should be used within 7 days to wager on a game

Other promotions have different rules:

  • Any bonuses received through the “refer a friend” program are not redeemable for cash, can only be used for wagers
  • Any money received from entering a bonus code is not redeemable for cash and only to be used for wagers
  • Promotions and rules are subject to change, always read them carefully!

Wagering Requirements for Bonuses

There are few wagering requirements for bonuses at Virgin online casino. For the cash back offer, players must complete the requirements within 7 calendar days to receive the promotion. Also, if you win, or log a profit, you’re no longer eligible for the casino promo bonus. If you deposit $100 and lose $100 within 7 days of your initial wager, you may claim the loss and receive the entire $100 back – no catch, you can even withdraw it.

Most of the other bonuses at Virgin are not redeemable for cash – meaning you won’t be able to withdraw your $10 or $50 of bonus money. You may only use it towards wagers. However, you can keep any money you win.


Banking and Payment Methods at Virgin Online Casino

Like many other U.S. casinos, there isn’t an overabundance of payment options at Virgin Casino, but the ones they have are reliable and relatively quick. Virgin doesn’t take some popular U.S. methods of payment, like PayPal, but they do take eWallets like Skrill and Neteller.

Any withdrawal method will take a few days to process. This is standard, the few days allows the casino to confirm your identity and account, preventing any type of fraud. Digital wallets tend to be the preferred method for making deposits and withdrawals. In the U.S. there are laws prohibiting credit card usage for online casinos, resulting in some penalties for players. Your bank or credit card company will not charge you fees or penalties when moving money into your account if you do it through a middleman – like an eWallet, or ACH Bank Transfer.

Available Deposit Methods

Always check that you are signing up to an establishment that has your preferred method of playing. It’s not always easy as a U.S. player, so make sure that there’s a convenient option.

Payment Option Casino Processing Fee Processing Time Minimum Deposit Maximum Deposit (Monthly)
Visa  None Instant $10 N/A
Mastercard None Instant $10 N/A
Neteller None Instant $10 N/A
Skrill None Instant $10 N/A
PayNearMe None 30 minutes $10 N/A
Online Bank Transfer (ACH)  None Instant $10 N/A
Cash at Cage* None Instant $10 N/A

*Cashier at the cage at Tropicana in Atlantic City

Withdrawal Methods

If you made a deposit via bank transfer, your withdrawal will automatically go back to that account. If you deposited with a card or PayNearMe, you’ll have to choose a different method to get your cash.

Payment Method Processing Fee Processing Time Minimum Withdrawal Maximum Withdrawal
Cash at Cage None Instant N/A $5,000
Skrill None 1-2 days N/A $5,000
Check None 7 Business days $10 $5,000
Bank Transfer (ACH) None 2-5 days $10 $5,000


Documents for Identity Verification

Virgin online casino requires players to verify their identity before making any financial transactions. You may be asked to submit any of the following documents:

  • Passport/Driver’s License/State ID
  • Address Verification (other than ID)
  • Social Security Card
  • An account statement
  • Voided Check
  • Image of Credit Card

Verifying your identity helps keep things legal all around. It prevents fraudulent activity on your accounts, and allows the casino to stay legal, licensed, and functioning. Virgin is equipped with security features that will keep any documents safe. If you pick up your money via cash at cage, you will also have to show a photo I.D.

Games and Products: Quality, Selection…

Virgin games casino has around 240 games to choose from, but what they lack in game choices they make up for in quality. You’re sure to have a good time playing any of their exclusive titles developed by Gamesys, a top provider that specializes in creating games with high-quality graphics. However, game loading time can be a little slow. Despite that, you’ll also find that Virgin media games have a lot of titles that other sites tend to overlook, so if your favorite casino game is usually hard to find, chances are that Virgin has an excellent version of it.

  • Slots

Virgin has about 150 different types of slots, so if you’re a slot junkie, you’re in the right place. They’ve got some exclusive titles you can’t find anywhere else, including a lot of jackpot slot games with free spins. Some of their popular exclusives include Agatha Christie’s Mystery Wilds, Tiki Island, Deal or No Deal, Wonderland Jackpot, Secrets of the Phoenix, and Million Dollar Money Drop. Many of their slots games are super interactive and some titles have storylines you can follow, which makes online play a lot more exciting.

  • Blackjack

Blackjack is one of the most popular table games on this site, and they’ve got five different versions to choose from. There are both high and low-stakes tables you can choose from. Popular blackjack games you can try are Atlantic City Blackjack (if you like a classic feel), Single Deck Blackjack (pays out well), or Multi-Hand Blackjack (if one hand just isn’t exciting enough).

  • Poker

Poker and video poker games are another prominent feature at Virgin. You’ll find just two versions of this table game, but both are double bonus games, so they move fast which makes playing more lively.

  • Hi-Lo

There’s one Hi-Lo game offered, which allows both serious players and newbies to focus on getting good at it. The game itself is high-quality and well-rated.

  • Baccarat

There are two versions of baccarat here, so you’ll have a choice of high-stake and low-stake games.

  • Craps

Craps is a popular dice game that has a fun version you can play on Virgin. With high-quality graphics that make you feel like you’re in the heart of Atlantic City, you’ll love this fun and fast-paced game.

  • Roulette

One of the most popular games, Virgin has seven different roulette games. You can choose from American Roulette, European Roulette, and French Roulette. There are also a few games of single zero roulette you can try.

  • Keno

Virgin has two keno games that fans can enjoy. They’re both high-quality, with fun bonuses, free turns, and attractive graphics.

  • 90 Ball Bingo

Not too many sites offer any kind of bingo, although it’s a popular game in the U.S. Virgin’s 90 Ball Bingo is a fun way to enjoy this pastime online – you buy into the ball bingo, receive a 90 ball card, mark the numbers as they’re called out, and win prizes depending on how many lines you have.

Virgin Casino Game Providers

Although Virgin’s game selection isn’t crazy, all of their games are created by top-notch providers. Additionally, some of these providers have created games specifically for Virgin Casino, so some titles are exclusives that you can only play through this site. Virgin gets their games from:

  • Gamesys
  • NetEnt
  • IGT (WagerWorks)
  • WMS
  • High5Games
  • Hasbro


Virgin Casino’s Live Games and Promotions

Virgin in NJ online does not currently have live casino games or features available on their website. We don’t know if they have plans to introduce live games and promos in the near future, but their UK website is known for their Live Blackjack, Live Baccarat, and Live Roulette sections, so it’s possible they will bring this fun feature over for US players to enjoy.

We’ll keep you updated on any developments. We’re eagerly awaiting this debut, and will be the first source to let you know when it happens!


Usability and Game Experience

Virgin’s site is a little old-fashioned when it comes to layout and graphics, but it is still easy-to-use and navigate. There’s no option to search for specific games, which makes it a little harder to find the titles you want, but most featured games are splashed across the page.

They also make it absolutely effortless to find all the necessary features, like promotions, banking options, and customer service.

Casino software is slow to load but is compatible with just about any browser and mobile device.

Virgin Online Usability Factors:

  • Layout – Easy-to-use
  • Registration Process – Easy, less than a minute
  • Deposit Process – Initial deposits may take a few days, but afterwards it’s instant and simple
  • Withdrawal Process – Limited options but process is secure and reliable
  • Home Page Loading Time – Normal
  • Game Loading Time – Slow
  • Mobile Loading Time – Slow
  • Support Response – Instant chat offers ongoing support, email inquiries take between 2-4 days

Mobile App Review

Virgin Casino has a comprehensive mobile app that looks just like the website. If you’re unable to get the app, you can play from any mobile browser, as their entire website is configured for mobile use. However, there is a disconnect between the site and their mobile version – there are a lot less games available on mobile devices because so many games use Flash, and that tech isn’t supported on devices

You can download the Virgin app via the App Store for Apple devices. For Android devices, you’ll have to play directly from the browser (Google Play forbids real money gambling apps). Either way, you’ll have a plethora of features and options – you can do all the same things via mobile browser, like claim bonuses, withdraw and deposit, and play real money games.

Customer Service at Virgin Casino

Virgin has all the varieties for customer service options. You can get an instant answer with their 24/7 chat box. Or you can send an email, which may take between 2-4 days for a response. You can also call the helpline to their offices, located in Atlantic City, New Jersey.


Our Expert’s Summary – Is Virgin Casino the One?

If you like slots and no-fuss play, then you’ll love Virgin Casino. Their game selection is average, but the games are high-quality. You’re also very likely to find your favorite table game with no problems. It’s safe, reputable, and great for any New Jersey player.

There are a few downsides to Virgin – there’s no live casino, which is a popular feature for many other similar sites in the industry. To not have it available in the current market lowers their appeal for many players, and us at who happen to love live games. Also, those of you who like to look for the highest bonus deals may not appreciate Virgin’s cash-back and free turn promo options.

New Jersey players have hundreds of sites on the market to choose from, which is an overwhelming process! Which one is “best” depends on you. Figure out what you want in an online casino (is it a large game selection? Is there a particular game you like? Are payment options an issue?) and just go for it. We recommend trying a few different ones to get a feel. Either way, Virgin Casino is a good place to start.

What Kind of Players Will Like Virgin Casino

Are you still unsure if you should try Virgin? There are a few features that stand out. The type of players that will love Virgin online are:

  • Slot lovers
  • Card-Sharks looking for no-fuss games
  • Players who don’t wish to be burdened with bonuses
  • Keno fans
  • Blackjack buffs
  • Roulette admirers

Not only that, but if you’re looking for a way to play Bingo online, Virgin online NJ is one of the few to have a fun game available in 90 Ball Bingo. Their selection of table games isn’t extensive, but they do include almost all popular types of games.

Who Shouldn’t Use Virgin?

Just like there are certain types of players that would be attracted to Virgin online, there are some factors that will disappoint these types of players:

  • Players from outside of NJ
  • Those looking for huge game varieties
  • No live games

If you’re trying to find a casino with multitudes of features and activities, unfortunately, Virgin isn’t it! Also, don’t forget that you can’t play real money games if you’re not a resident of NJ, even if you do live in a state that has legalized gambling.

To Sum it Up

Virgin Casino is a reliable place online that you can place wagers on your favorite games. If you prefer a site that’s less fuss and less frills, this is it. You’ll find that the layout is straightforward, and so is their game selection. Do we like Virgin? Yes! They have a lot of great games and features that other websites don’t have. Are they the most exciting casino for NJ online players? Probably not. Do we miss the live casino? Yes, yes we do. However, Virgin online is safe, secure, licensed, and reliable, so if you’re looking for a great way to get into the spirit of online gambling, give Virgin online a try.